CANCELLATION POLICY

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Your appointments and well-being are very important to us.

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We understand that sometimes you may need to cancel or reschedule your appointment, however we respectfully request at least 24 hours notice.

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Please be aware that if 24 hours notice is not given, your deposit will be forfeited.

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If you need to cancel or reschedule your appointment, please call us on 315-454-9961

between the hours of 9am-7pm Monday-Saturday. 

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Appointments are in high demand, and your advanced notice will kindly allow another client access to that appointment time.

 

Late Cancellations/No-Shows

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A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a client misses an appointment without cancelling. In either case, your deposit will be forfeited.